F&B Manufacturing case study
National Food Holdings Limited — Transforming HR Operations with SAP SuccessFactors
The F&B Manufacturing group, a major player in Africa’s food and beverage sector, with operations spanning production, logistics, and retail. Managing a large, diverse workforce alongside complex financial processes created challenges in efficiency, visibility, and scalability. To modernize its enterprise operations, the company implemented SAP SuccessFactors to automate HR processes to strengthen financial planning, consolidation, and performance management.
Project Scope
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Implementation of SAP SuccessFactors modules to streamline HR processes across the organization.
Modules Implemented:
Recruiting and Onboarding 2.0
Succession Planning
Performance Management & Goal Management (PMGM)
Workforce Planning and Analytics
Key Challenges
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Talent Acquisition & Onboarding: Need for an automated and efficient process to improve candidate experience and reduce time-to-hire.
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Succession Planning: Lack of visibility into leadership gaps and internal talent; difficulty identifying high-potential employees for future leadership roles.
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Performance Management: Difficulty aligning individual goals with organizational objectives and effectively tracking employee performance.
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Workforce Planning: Ensuring optimal workforce allocation and planning to meet organizational demands.
- Data-Driven Insights: Limited access to real-time workforce analytics to support strategic HR decisions.
Business Benefits
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Improved Talent Acquisition – Automated recruitment and onboarding accelerated hiring and enhanced candidate experience.
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Stronger Leadership Pipeline – Data-driven succession planning enabled better identification of future leaders.
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Performance Alignment – Unified goal-setting and performance tracking improved organizational alignment.
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Optimized Workforce – Smarter planning ensured efficient workforce utilization.
- Actionable Insights – Real-time analytics provided visibility into performance trends and workforce dynamics.
Results
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35% faster recruitment cycles through automation and improved candidate experience.
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Improved leadership visibility, supporting effective succession planning.
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Enhanced performance alignment across teams and departments.
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Optimized workforce utilization with accurate, real-time analytics.
Key Highlights
✔️ Implemented SAP SuccessFactors modules across all HR functions, ensuring smooth integration and consistent data flow.
✔️ Automated HR workflows, significantly reducing manual effort and improving operational efficiency.
✔️ Automated HR workflows, reducing manual effort and increasing operational efficiency.
✔️ Delivered an intuitive, web-based interface that simplified user adoption for HR teams and employees.
✔️Provided real-time workforce insights, empowering decision-makers with accurate analytics.
✔️ Completed the project on time and within budget, meeting all business objectives and setting a strong foundation for digital HR transformation.
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