Application Services
We believe Flexible and Nimble is the driver behind long term partner selection. Our proposals, resource models, and deliverables are tailored and unique for each customer engagement based on the customer requirements.
Application Services delivers services around Oracle and SAP. Varchai has very rich experience in providing services around ERP solutions, will bring in its rich experience to help its customer in their organizational growth goals.
Implementation
- Collaborative approach with customer teams for Requirements gathering and Gap analysis
- Tested, proven onsite / offsite / offshore delivery model
- Right shore based resource model to bring in cost effectiveness
- Highly experienced functional, technical and DBA resource pool
- Quick and easy ramp-up / ramp-down for each phase of the project
- Documentation based on best practices for each phase of the implementation.
- Demonstration of the solution at various stages of the life cycle
- Training for the user group on the built solution
- Template based global rollout methodology.
Program / Project Management
- Highly experienced Program / Project management resources
- Complete planning, coordination, execution and delivery capabilities
- Define project charter, plan, risk and mitigation plans, and governance model for efficient and timely delivery
- Resources bring in best practices to aid delivering the solution
- Collaborative approach in the entire life cycle of the project to deliver very high value for money
Upgrade
- Advice on latest trends on the ERP arena
- Impact Analysis and assessment services as part of the upgrade preparation
- Tools based approach for impact analysis and complexity evaluation
- Right timing for upgrade with backing analysis on business benefits, new and enhanced features derived from the upgrade
- Right shore resource model to delivery cost effectiveness
Application Management
- Help desk levels 1/2/3 and provide service desk functions
- Problem / incident management
- Root cause analysis and process monitoring
- Software change management - releases, versions, support packs, testing
- Performance monitoring and business process monitoring using proprietary Tools & Frameworks
- Provide ongoing support to end users – ERP applications, functional processes and technical objects/tasks
- Manage ongoing developments and enhancements
- Add-on business processes
- Test management
- Upgrades and migration
- Optimization and value realization
- Introduction of new processes and business cases
- Prototyping / proof of concepts for new technologies applications
- Capacity Planning
- Landscape Consolidation/Optimization
- Remote Monitoring
- Sys/DB Admin, Sys/Network Optimization
